LE BOURGET - While continuing to perform basic maintenance such as engine overhaul and component repair, GE Engine Services has evolved as a global provider of customer-oriented solutions that significantly improve the productivity of its more than 250 customers operating GE, CFM International, Pratt & Whitney, Rolls-Royce and IAE engines."GE Engine Services offers an exciting array of products that significantly enhance the productivity of our customers--this has been validated repeatedly in the marketplace," said George Oliver, president of GE Engine Services, Inc. "And we shall continue to drive customer productivity improvements through new products, new high-technology repairs, more engine upgrades, and our customer Web center."GE Engine Technology Upgrade Programs. Upgrade kits infuse today's technology into the installed base of engines, bringing the benefits of GE technology directly to our customer's operations and enhancing the residual value of the upgraded engines and the aircraft they power. As a result, CF6-6 and -50 operators such as Federal Express and Atlas Air look forward to longer life for their engines, which have been upgraded with GE's hot-section kits. Similarly, Southwest Airlines recently opted to upgrade its CFM56-3 engine with 3-D aerodynamic design features to increase time on wing by more than 25 percent, decrease fuel burn by approximately one percent, and lower maintenance costs. Even engines that entered service as recently as the GE90-90B can be kit-upgraded, in this case to GE90-94B performance levels. Improvements available today include advanced materials and coatings, 3-D aerodynamics, increased durability features, and performance enhancement kits, and new products under development promise to broaden our offerings into areas such as acoustics upgrades. Examples of current product offerings include: CF34 combustor durability improvement, which increases time on wing by approximately 10 percent; a CF6-6/-50 fan speed modifier, which provides an average 10 percent reduction in cost of ownership, based on reduced exhaust gas temperature (EGT) levels; and a high-pressure turbine durability upgrade that can improve time on wing and cost of ownership by up to 30 percent. New upgrades in development include acoustics improvements, additional time-on-wing and performance enhancements, and an array of durability improvements for even lower cost-of-ownership benefits. Application of GE technology ensures that the overall engine system design integrity is maintained and improved as these new products are developed, certified and introduced to the original base platform design.
Maintenance Cost Per HourSM (MCPHSM). The MCPH program leverages GE Engine Services' extensive services network, engineering resources, and program management expertise to maintain the individual customer's fleet based on a flat rate per engine flight hour, enabling the customer to forecast operating costs with greater accuracy.
Material Solutions. For customers with in-house overhaul and repair capability, Material By The Hour (MBTH), Material Cost Per Set (MCPS), and Integrated Supply Chain Management enable material cost predictability, increased asset utilization, and reduced cost of ownership.
Material Services. Organized in 2000, Material Services provides new, and used serviceable, spare parts support and materials management. In addition, Material Services provides comprehensive component repair at facilities in: McAllen, Texas; Terre Haute, Indiana; Cincinnati, Dayton and Mentor, Ohio; Compton, California; Boynton Beach, Florida; Singapore; Derbyshire, England; Gwent, South Wales, and Yokoshiba, Japan. GE repair technology products that reduce the engine cost of ownership include airfoil coating advancements, such as coating rejuvenation available now for CFM, CF6 and CF34 engines, and high-pressure turbine blade tips for increased time on wing and higher repair yield. In addition, repair process improvements such as honeycomb backer repair will enable recovery of previously unserviceable hardware.
Engine Overhaul and Repair. Customers throughout the world enjoy ready access to one or more GE Engine Services overhaul and repair facilities, located in: Nantgarw, Wales; Prestwick, Scotland; Petropolis and Rio de Janeiro, Brazil; Kuala Lumpur, Malaysia; Xiamen, China; and Taipei, Taiwan, as well as United States locations in Ontario, California; Strother Field near Arkansas City, Kansas; and Dallas/Ft. Worth, Texas. For operators of business aircraft, Garrett Aviation Services provides complete engine and aircraft maintenance through its Total Aircraft ServiceSM program at 10 sites throughout the United States.
GE Accessory Services, Inc. Airlines and maintenance organizations worldwide benefit from customized LRU repair and management offered by GE Accessory Services Inc. (GEASI). Current in-house and contracted sources provide a one-stop-shop repair and overhaul capability for accessory components of GE CF6, GE90 and CF34 engines, CFM56 engines, and non-GE/CFM engines such as the RB211, JT8, JT9, and V2500, as well as key airframe components. Reliable turnaround time, digitized invoicing and customer service communications, plus constant focus on cost reduction, delivers significant savings to small or large operators. The newest offering is LRU-MCPH (line-replaceable unit maintenance cost per hour), available as an add-on to existing engine MCPH programs or as a stand-alone service. LRU-MCPH provides predictable repair costs on LRUs removed during line maintenance. GEASI's seven facilities in the United States, Brazil and the UK are integrated to provide seamless support for the repair and management of LRU's.
On Wing SupportSM. GE On Wing Support, the world's most extensive on wing maintenance and hospital repair shop network, stands ready to dispatch "rapid response" teams of technicians to wherever they are needed, 24 hours a day, every day of the year, in support of 250 customers worldwide. On Wing Support Centers are located at: Luton and Heathrow Airports near London, England; Xiamen, China; Seoul, South Korea; Kuala Lumpur, Malaysia; New York, New York; Cincinnati, Ohio; Dallas, Texas; Phoenix, Arizona; and Los Angeles, California. To provide unparalleled support to its customers, GE plans to open three new On Wing Support Centers during the next 12 months.
GE Remote Diagnostics. GE Remote Diagnostics provides "real-time" remote monitoring and diagnostic data throughout a flight to prevent costly delays and cancellations and to minimize maintenance costs.
GE Engine Leasing. GE Engine Leasing provides a full range of operational and financial alternatives, ranging in duration from a few days to as long as the customer requires. GE Engine Leasing provides customized flexibility by aligning spare engine solutions with operational needs.
GE-IAI Aviation Services. GE-IAI Aviation Services provides Tip-to-TipSM airframe and engine maintenance, component repair, accessory services, line maintenance, material management, and spare engine and parts support from a single source.
GE Engine Services had revenues of $6.5 billion in 2000, up from $6.3 billion in 1999. SM Maintenance Cost Per Hour, MCPH, On Wing Support, and Tip-to-Tip are service marks of General Electric Company.
SM Total Aircraft Service is a service mark of GE Engine Services-Corporate Aviation, Inc. (dba Garrett Aviation Services).